We Can’t Pass the Buck

Regency RV can’t lay blame on another manufacturer if something in its products goes wrong, since it builds most of its own products.
“We won’t tell customers that a product was made by someone else and is unable to be fixed. We do not have to worry about who is going to own up for the mistake if it does not fit or function properly. Instead, we are able to fix all of our products ourselves and replace the damaged parts firsthand right to the dealer or consumer.”
-Don Emahiser, national sales manager, Regency RV